Learn how to derive the most insights from social by avoiding these social listening mistakes.
Social listening can be a game-changer for brands seeking valuable insights into their audience’s thoughts, feelings, and behaviors.
However, it can be challenging to get it right.
Many brands make common mistakes that can leave them feeling overwhelmed and frustrated with a pile of data they don’t know what to do with.
In this article, we’ll explore some of the most significant social listening mistakes brands must avoid to make the most of this powerful tool. Remember, social listening is only valuable when it provides actionable insights, so it’s essential to get it right.
Social listening mistakes brands need to avoid
Social media listening can benefit your brand greatly if done right. Here are some common social listening mistakes you must avoid to make the most of your efforts:
1. No clear strategy for your social listening efforts
Picture this: you’ve invested in the best social media listening tool out there to help with your brand’s marketing efforts. Even with all the top-notch features, you still have a jumbled mess of information spread on your screen with no valuable insights.
The truth is, even the most sophisticated social media listening tools can fall short without a clear plan. It’s essential to be clear on the specific information you want to extract.
For example, do you want to monitor when and where people mention your brand? Or are you looking to extract information on negative reviews precisely?
So, instead of trying to monitor every aspect together, focus on specific areas to garner valuable insights and take action accordingly. It’s like setting up clear goals and objectives from social listening.
2. Searching for general keywords
Fear can be a powerful motivator, but it’s not always productive.
When it comes to social listening, brands often make the mistake of searching for broad terms to avoid limiting their results. While this approach may seem like a safe bet, it can hinder your ability to extract meaningful insights from the data.
While searching through vast data, you also waste your social media listening tool’s monthly quota on useless mentions. You waste not only your time but also your money on results you don’t need.
This is where searching for the right keywords comes into play. Let’s say you plan on identifying frequent product complaints. Search for specific keywords that your disappointed customers might use.
For example, “broken, damaged, defective, return or refund requests, safety concerns, etc.” Use them along with your brand name to get relevant results quickly.
3. Being too precise while keeping up with competitors
Setting up alerts is one of the most remarkable features of social media listening tools. You can keep up with all your competitors’ latest activities without falling behind. But that’s where being too precise might lead you to the bare minimum updates.
For example, if Coca-Cola is monitoring Pepsi using a social media monitoring tool, it will not just set an alert for the brand name- Pepsi. Instead, it will keep up with all relevant keywords like “Pepsico, Pepsi Max, Pepsi Marketing campaigns, Pepsi products, and Pepsi events.”
Similarly, you must identify the different names of your competitors’ products that people use and the trends they keep up with.
In today’s digital age, where attention spans are shorter than ever, delayed responses to conversations are nothing short of infuriating. And when it comes to interacting with brands, the stakes are even higher. It can cost you customer loyalty and provoke negative word-of-mouth marketing.
Due to this, simply monitoring conversations online isn’t enough, as you must respond in real-time. Start by assigning a person in charge of your social listening tool. It can be your social media manager, a customer support executive, or any responsible team member. You must ensure this individual promptly responds to all social mentions.
Lastly, select a social media listening tool like Radarr that alerts you immediately in specific circumstances like a detailed negative review.
Note: if the designated person cannot answer the query, he must quickly delegate it to someone who can and follow up accordingly.
Let’s say most of your social media mentions occur on Twitter. Your team is active in monitoring and responding to these individual mentions. But what about the more significant trends you miss while reacting to minor details?
Here are some areas you need to track regularly to make fruitful improvements:
The total brand mentions in a specific time frame (one month, six months, etc.)
Sentiment analysis to identify the positive or negative feelings brewing in your audience. Tools like Radarr are equipped with sentiment API that helps you redefine customer experience with emotional insights.
The level of engagement with influencers who promoted your brand on social media.
Monitoring hashtag performance to identify the most effective hashtags giving you the desired reach.
Competitor analysis to measure the social media efficiency of your competitors.
Remember that simply reading and responding to social media mentions isn’t enough. You need to find patterns and areas of improvement to make the most of your social listening tool.
6. Only focused on responding to brand mentions
Social media listening tools aren’t just about reacting to brand mentions; they’re crucial for businesses looking to stay ahead of the game. The valuable audience insights and industry trends can help you develop a more effective social media strategy.
Here are some examples of how social media monitoring tools can be used beyond responding to brand mentions:
Helps in identifying potential customers.
Social media listening tools can be used to monitor industry-specific keywords and phrases. Once you know what your potential customers are talking about, you can jump in and offer a solution.
Improve your product based on user feedback.
Social media is a place where people frequently voice their opinions on different products. If monitored carefully, you can identify core areas of improvement. As a result, you can introduce product updates that resonate with your audience.
Find reliable influencers to promote your brand.
While searching for industry-specific keywords and phrases, analyze the content with the most likes, shares, and comments. These people are influential in your industry, and being highly specific will help you find niche-specific influencers. Connect with them, make an offer, and enjoy the benefits of their massive reach.
Go ahead and make the most of the tool to improve your product, reach, and overall influence in the industry!
7. Delayed action at times of crisis
Social media listening is only worthwhile if you can prevent a crisis from escalating. Negative comments and reviews often spread like wildfire, and some brands fail to put them off early. Let’s take an example to understand crisis management using social listening tools.
Imagine you are a marketing manager for a popular restaurant chain and start receiving numerous negative comments on social media. The comments mention a food poisoning scenario after eating at one of your locations.
With the help of a social media listening tool, you can identify the scope of the issue.
As you analyze the data, you notice that most negative comments come from customers who ate at a specific location over the weekend. Look for these customers online and immediately release an apology with a refund and free coupons.
Additionally, you can detect any rumors related to the issue and quickly address them to prevent further escalation. You can then keep your audience updated with the actions taken to avoid any such future happening.
We all know that social listening can be time-consuming, primarily if you handle multiple platforms simultaneously. Delegating responsibility in this scenario can free up your members for other crucial tasks.
Apart from efficient time management, sometimes identifying trends, patterns, and areas of improvement requires expert assistance. Make sure you delegate it to the right individuals and improve the overall customer experience.
Lastly, it’s not necessary to delegate responsibility to team members. People in marketing, sales, and even on top positions can benefit from accessing the data.
Note: Tools like Radarr help you connect and share dashboards with all your members to keep them updated and garner timely insights.
Frequently Asked Questions
What common social media marketing mistakes should my business avoid?
Some common social media marketing mistakes to avoid include not listening to your audience or monitoring your brand mentions, ignoring negative feedback, and needing a clear strategy. Social listening and monitoring are crucial to identifying and addressing issues and informing effective marketing strategies.
What are the main limitations of social listening?
The main limitations of social listening include the inability to capture all conversations, lack of context for social media mentions, difficulty in measuring sentiment accurately, and the potential for data overload. But with the right social media listening tool, you can easily walk past these limitations and make the most of your investment.
What are the things to avoid in using social media?
Avoid ignoring negative feedback and posting insensitive content, as social listening can help you monitor and address issues in real time. Also, remember to respect privacy laws and avoid over-reliance on automated responses.
Pictures speak a thousand words. Yes, absolutely. However, does this mean words don’t hold the same importance? A good copy can make a reader feel excited, happy, angry, sad, eager, or any other human emotion. When done well, social media captions hold this power, and brands want readers to experience the post’s intention.
We understand that visually appealing images and videos are essential to social media platforms, whether on Instagram, Twitter, or any other platform. However, captions have a lot of potential to provide the right context to the reader.
The right hashtags have started online revolutions. And the right words can change how a brand is perceived too. If you are here, we know you want to explore the possibilities of social media captions, and in this blog, we will tell you all about them.
What are social media captions on posts?
A social media caption is the text part of a social media post. You can tag other social handles, add emojis, links, and hashtags. It could describe the post’s image or even provide more value to a post beyond the graphics.
Here is a social media post caption example:
In the image below, you see a Twitter post by Duolingo. The circled part that adds context to the post’s video with a CTA to download the app is the caption.
Why are social media captions on posts important?
Social media captions add context to the images. But why is context important when the image already exists?
Here are five reasons why they are important. They add context by:
Encouraging users to engage with the posts
Adding value to your images and videos
Giving users a Call-to-Action (CTA) in the description
Allowing you to drive traffic to your website with the CTAs
Increasing brand value by tagging relevant people in your captions
How to create good social media captions for posts?
Social media platforms are free. This means everyone creates content and writes captions for their posts. But the challenge isn’t to churn out copy for social media but to understand how to write good social media captions that drive engagement.
To help you in this process, here are 18 social media caption tips:
1. Speak as your target audience would
You want to be relatable to your target audience. Additionally, you want users to engage with your content. To do this well, you have to speak their language. This is the voice of your brand.
You must research your customer demographic to figure out the brand’s voice and tone. This includes their age, gender identity, location, personalities, etc. You need to understand who you are talking to. If your target audience is people from the younger crowd and you run a beauty brand, then you want to keep the tone of your descriptions that reflect this identity.
Here are some social media caption examples:
Below, you see a valentine’s day post by Instagram. This probably sounds like an unknown language for someone out of touch with the GenZ lingo. However, Instagram has 70.8 billion users under the age of 35. This is why it makes sense for them to pick up some common words used on social media today. This makes them relatable.
In the second example, you see a post by Four Seasons Hotels. They provide luxury hotels for their customers. This means they want to sell comfort to all age groups. You can see how this reflects in the tone and language of the caption.
In the third example is a post by the beauty brand Fenty Beauty. They sell makeup products and are popular among younger crowds. Their caption reflects their demographic, which sounds casual, exciting, and peppy!
Your brand’s tone and voice help foster your identity on social media, and it associates your brand with how it talks to its users. You want to build this unique identity, and it will allow people to remember you better.
2. Imbibe the latest trends and conversations in your captions
You want to stay on top of trends so you can participate in the latest discussions on social media. When you understand who you are marketing for, it becomes easier to keep track of such trends. Write your captions with such objectives in mind.
Here is an example of Duolingo utilizing Rihanna’s Super Bowl performance for an interesting post.
3. Involve your audience
Engaging your audience is crucial to growing your account. One of the most effective ways is to interact with your audience.
When you write social media captions, involve questions and ask them for suggestions. You could even create fun posts and ask them to choose “this or that” and give them choices, “caption this” to a fun image, and more. You could also ask them open-ended questions to widen the scope for replies.
In the example below, you can see Chipotle asking its audience to choose between a utensil. This is a simple post, but it encourages everyone to respond.
In the next example, Costa Coffee asks their users an open-ended question in the caption. The image is simply supporting the post.
4. Use captions to generate curiosity
Social media is a great place to launch new products and services. Use your captions to generate curiosity for these launches. Give them hints, make it a riddle, give them options, or any other fun way you can interact with your audience. Whatever you decide, keep them guessing for the correct answer.
Here is an example of Freddy’s Steakburgers social media caption. They have an image for a hint, but they also have interesting descriptions in the caption to keep the users guessing.
5. Add CTA to your captions
Before you dive into writing amazing captions, align yourself with business objectives. What do you want out of this account?
Do you want to drive traffic to your website?
Do you want to increase engagement on social posts?
Do you want to increase sales through social media shopping platforms?
Whatever your goal may be, your CTA should reflect it. You can add a “link in bio” or tag the items shown in the picture with a purchasing option depending on the goal.
However, it is essential to remember that you don’t want to sound too pushy. Make it about the user, the product, about the image, and then mention the CTA. Subtlety is your best friend while writing a good CTA on social media (most of the time).
In the example below, Ring Concierge talks about the celebrity wedding first. They congratulate the couple and then ask users to check out the details of the tagged jewelry.
6. Keep it simple
Overcomplicated sentences are hard to read. They are harder to engage. At first glance, you want readers to resonate with your content. This is why you need to keep your sentences short and snappy.
Good writing is not about using big words; it’s about using simple words in a significant way.
In the example below, Teva uses a simple caption to talk about their footwear. There is no fancy jargon about how the footwear is, but rather what it can be used for.
7. Use the length available for captions well but not too well
Every social media platform has character limits. Twitter’s is 280, LinkedIn’s is 700 characters, Instagram’s is 2,200, Tiktok’s is 140, and Facebook’s is 63,206.
While the limit differs for each of them, you want to know how to use them well. Your social media captions should have a healthy balance of short captions and sometimes longer ones.
Longer captions do get good engagement on Instagram often. A report shows a rising trend of captions with the length 500-1000 and 1000-2000 characters gaining engagement.
However, when you use long captions, remember to break up the sentences with emojis and space. You want to make it easy to read for your audience.
In the example below, you can see how in Sprout’s caption, they wrote a long caption, but also kept it interesting with emojis and space.
8. Add humor to your captions
Being funny is always relatable. This also encourages people to share your content. You might see people sharing funny memes on their social media accounts all the time. If you want to be one being shared, then be witty in your caption.
In the example below, you can see Freddy’s Steakhouse make a witty remark about the image in their caption.
9. Avoid sounding like a sales pitch all the time
Sometimes you have to be direct about your products in your captions. But if you do that all the time, you are making your captions about you rather than them (your audience). Making salesy captions also decreases your likeability.
You remember the sales hoardings you ignore because it screams ‘BUY NOW!!!’. Yeah, you don’t want to do that to your audience, either.
In the example below, Sprouts talks about some of the products they sell, but it is done through a recipe. It is indirect yet effective.
10. Sound personal and address customers directly
You may not be Taylor Swift and have an army of Swifties to address them with a name consistently, but you can make it personal by using first and second person in your sentences.
In the example below, you can see how Costa Coffee addresses their customers by using “you” in the caption and asking a fun question. This makes the caption more personal.
11. Be intentional with your captions
Images and videos are great tools. However, don’t let them carry the weight of engagement. Be intentional with your captions and add value through them. Before posting, ask yourself what you want to convey through this post. Does your caption reflect this intention? Does it add value?
No? Then you can rewrite it.
In the example below, Mind Body Green talks about oil pulling in their post. They have some actionable steps in the photo. But their captions also add value and context to the post.
12. Use images to draw attention and use captions to make them stay
Use creative images that quickly draw the attention of your audience. Then use the caption to provide more value and information to the reader. This helps you create longer captions that draw users as they are already invested in it because of the image.
In the example below, you can see how Mind Body Green has added a quote in the image, and they talk more about it in the caption with a CTA.
13. Ask them to tag friends!
Use captions to bring more people to your social platforms! Craft your posts in such a way that allows more engagement. Create giveaways or lucky draws and encourage participation by tagging people.
14. Incorporate hashtags well based on each social media platform
Hashtags can be immensely useful in your captions. However, here are some rules to use them well:
Find the sweet spot of numbers to use hashtags. According to a report, you don’t want to use more than six hashtags on Instagram, or else the engagement of your posts will decrease.
Add hashtags relevant to your post – don’t add hashtags just because they are trending.
Research well and find out which hashtag relevant to you has more reach and followers.
Use hashtags using your brand’s name to create a brand identity.
Use these rules well, and you will notice that hashtags also improve your discoverability on social media. You will be doing future you a favor.
You can notice the same in the example below. Lululemon created the hashtag #lululemonstudio. Many of their customers and collaborators use the hashtag in their posts.
15. Interact with your audience with emojis
Emojis can be a fun element to break the monotony in your social media captions. Emojis also add creativity to your caption.
You could use them to break longer sentences as well to increase readability. More importantly, posts with emojis have seen better engagement.
However, remember to have a reasonable balance of emojis. You don’t want to overuse them. Look into the tone and voice of your brand and conclude what would work well.
Here is an easy online platform that gives you a list of emojis to write your captions in advance.
In the example below, you can see how Teva have used emojis to make their captions more animated. They’ve also used the arrow emoji to direct the audience’s attention toward the CTA.
16. Most important words come first – make the most out of them
The attention span of your audience is relatively small, especially in the world of endless scrolling. You constantly fight with everyone else on social media for your customer’s interest.
Whatever is most important to the post, say it in the beginning. Even if some people don’t read all the way, they would’ve read the most significant parts of the post.
In the example below, you can see how Chipotle’s caption talks about the $6 entree right at the beginning. People will read this and spend time on the post. This is also a great hook.
17. Don’t write the caption for the first time while you are posting
You might be a pro; however, even pros can make mistakes. This is simple social media hygiene. Write down your captions elsewhere, and check for grammar and spell check.
Save your captions on a different document so that even if you lose your social post drafts, you will still find them there.
When you grow your followers, there is less room for errors. Some errors could also lead to you losing out on some business. Therefore, always proofread well!
18. Be descriptive through words
If you want people to buy your products, or try your services, don’t just tell them what you offer. Make them experience it with your words. Be as descriptive as possible and show them a story.
Are you selling cold drinks? Tell your audience what it feels like to gulp a sip of that cold drink on a hot Monday afternoon—selling a swimsuit? Tell your audience how nice it would feel to swim in it by the beach. Do not waste caption real estate. Provide value-packed information to your audience
In the example below, Fenty Beauty’s post talks about their new lipsticks. They also describe the comfort you’d feel while using it.
Go ahead and write those social media captions confidently!
These were the 18 tips for you to ace your social media caption game. Despite learning all the best practices, remember to monitor your social media posts consistently. That is how you will learn what posts work well with your audience.
Additionally, remember to experiment and try something new with your caption. You never know which post could get you the highest engagement. That random idea you get at midnight has the potential. Trust it.
Most importantly, have your audience’s perspective at the center of all decisions. Write for them and focus on readability.
Your next best social media post is waiting to be written; good luck!
Looking for more insights on social media marketing?
Here’s everything that you want to know about a custom audience for social media ads!
The cost of social media advertising is increasing day by day.
So marketers can’t afford to lose prospects to poor onboarding flows or leaky sales funnels.
Though social media advertising costs are skyrocketing, it doesn’t mean marketers are powerless.
Marketers can turn to Custom Audiences to combat the rising costs of social media advertising. A Custom audience for social media ads can help them optimize their ads and get great ROI.
In this blog, we’ll take a closer look at what Custom Audiences are all about and how you can use them for your brand. Let’s get started!
Introduction to custom audience for social media ads
A Custom audience on social media is an ad targeting option that allows you to find existing audiences among people across Meta technologies.
To create custom audiences of people who already know your business, you can use sources such as:
Customer lists
Website or app traffic
Engagement across Meta technologies
There are different types of custom audiences that you can create:
Website Custom Audiences
App activity Custom Audience
Customer list Custom Audience
Engagement Custom Audiences
You can create up to 500 Custom Audiences per ad account.
And then you have lookalike audiences. When you’re ready to grow your business, you can use Custom Audiences to create lookalike audiences. A Lookalike Audience is a list of people targeted for advertising who are similar (or “look like”) to people currently interacting with your business.
What are the benefits of a custom audience for social media ads?
The benefits of creating custom audiences are many. Let’s take a look at some of them:
1. High conversion rate and ROI
Custom Audiences allow you to target your ad campaigns and ad sets to reach only those most likely to be interested in your product or service. When your ad is shown to people who are actually interested, it leads to higher conversion rates and ROI
2. Create highly personalized ads
Custom Audiences help you create highly personalized ads that directly address the needs and interests of your target audience. By knowing your audience better, you can create ads that engage them deeper and achieve your business goals.
Gain a deeper understanding of your audience through social listening platforms like Radarr. You can find out what topics they are interested in, what language they use, and what content resonates with them.
3. Track and measure results
Tracking and measuring ad results is much more effective with a custom audience in social media. Knowing who your target market is and who you’re targeting specifically with your ads, makes it easier to track performance.
How to Create Custom Audiences for Facebook and Instagram Ads
Facebook and Instagram ads are integrated into Facebook Ads Manager. You can directly run all your ads and create and manage all your audiences from here.
There are different Custom Audiences you can create on Facebook. Let’s look at some of them.
1. A customer list – also known as a standard custom audience
This is an audience based on a list of emails, phone numbers, or Facebook IDs. Facebook uses this data to match its user list. You’ll typically find that it can match 60-70% of the contacts on your customer list.
2. Website custom audience
Instead of uploading a list of your customers’ email addresses and phone numbers, you can build your audience based on traffic to your website. To do this, you must make sure that your Facebook pixel has been integrated into your website code. Reach out to your website developer for the same!
Once your Facebook pixel is integrated, everyone who visits your website will be tracked. Each event can be tracked using this option, such as product view, wishlist, add to cart, checkout, contact us, and sign in. Create Custom Audiences for your website later based on these events for highly personalized ads.
For example, you can run a campaign to reach users who visited your product page but didn’t purchase, encouraging them to return to your website and complete the purchase.
3. App activity based custom audiences
If you happen to have a mobile app or game, you can build audiences based on the actions that people take within your product.
To reach users who perform specific actions in your app (called “app events”), through Facebook & Instagram ads, you need to set up app events. This is done by implementing the SDK, which will enable you to pass app event data from your app to Facebook.
You can track any events using this option, such as anyone who opened the app, most active users, and users by purchase amount. Later, based on these events, you can create Custom Audiences to run highly personalized ads.
4. Offline activity based Facebook audience
Based on offline research through in-store conversations, you can collect information in a spreadsheet and build your audience around it.
5. Facebook and Instagram engagement
This audience is based on people interacting with your post, video, event or profile on Facebook & Instagram. You can also set a time frame to narrow your search. For example, you can customize the period to focus on engagements in the last 90 days or the last year.
How to Create Custom Audiences for Pinterest Ads
No other social networks are quite as robust with ad-focused offerings as Facebook and Instagram, but there is still plenty of customization you can control on other sites as well. Here are some of the options for creating custom audiences for Pinterest ads:
Based on visitors who went to your site
Through a customer list that you upload — like a list of emails
Based on people who engaged with pins that link to your website
With an actalike audience that behaves similarly to an existing custom audience that you’ve created
The visitor audience is based on a Pinterest tag, very much like the Facebook pixel. The Pinterest tag is a piece of JavaScript code you can install on your website to gather conversion insights and to build audiences that you can then target, based on actions taken on your site.
For Pinterest engagement audiences you need to confirm your domain with Pinterest, and then Pinterest will be able to check to see which Pinterest users have engaged with pins that link back to your website.
Similar to the Facebook and Instagram engagement audiences, Pinterest gives you a handful of options to further customize this group. You can filter based on a specific URL, based on a pin category, or even based on the percentage of video that’s been viewed.
Note: Your eCommerce brand can use this to create audiences interested in specific product categories (people clicking on specific links or specific pins).
A collection of website visitors based on data captured using the Twitter website tag
List of mobile app users who have taken specific actions on the app
Flexible audience
Note: The Flexible Audiences feature is to an extent similar to Engagement Audiences. This allows Twitter advertisers to store audience combinations and audience subsets based on factors such as recency and frequency of interactions.
How to Create Custom Audiences for LinkedIn
A custom Audience on Linkedin is also known as Matched Audience. Matched Audiences is a suite of targeting features designed to help you reach your target audience, including people you already know, using existing or past customer data with:
Website Retargeting
Retargeting by Video and Lead Gen Forms
Contact Targeting
Company List Targeting
Website Retargeting
Website retargeting allows you to create an audience based on the pages visited on your website and re-engage your visitors with content related to the pages they viewed. You must add the LinkedIn Insights tag to your website’s global footer to gather the actions taken by visitors on your website.
Retargeting by Video and Lead Gen Forms
With Video retargeting and Lead Gen forms, you can reach people who are actively interested in your brand based on previous actions on your ad. This action can be watching part or all of a 15-second video ad or opening a Lead Gen Form from your Sponsored Content ad.
Company List Targeting
Company targeting with Matched Audiences allows you to run account-based marketing (ABM) campaigns by matching your list of target businesses over 8 million LinkedIn pages.
Contact Targeting
Contact targeting lets you connect your contacts to build custom audiences by connecting your contact management platform or securely uploading a list of email addresses. Here you can show ads to a list of leads based on their stage in the sales funnel.
LinkedIn has an ecosystem of marketing partners who have built audience integrations.
For a complete list of Audience Partners, you can visit Linkedin Partner Directory. Alternatively, you can upload a CSV file containing the list of email addresses directly to the campaign manager.
Facebook, Instagram, Pinterest, and Twitter are great for selling products and services directly to consumers. However, if your business sells to other businesses, you can do many interesting things with LinkedIn.
Tips to make the most of your custom audiences
Here are some tips that can instantly improve the effectiveness of your Custom Audiences on social media.
1. Don’t forget videos
Remember that videos can be a very useful indicator of engagement and attention. Let’s say you created an audience of users who watched a certain number of videos on your page. You can do two things with this audience –
Retarget audience who have watched 100%, 75%, 50%, or 25% of these videos.
Create lookalike audiences of people, who watched the videos, with similar behaviors.
2. Improve your engagement-based audience
When building your custom audience based on Instagram engagement, keep the following in mind:
People who have interacted with your brand on Instagram in any way in the last 7, 30, 60, 90 or 180 days.
People who have visited your Instagram profile in the last 30, 60, 90 or 180 days but are not customers.
People who watched your Instagram Stories in the last 7 days.
3. Retargeting
Another way to use Custom Audiences is retargeting. Here we are talking about pixel tracking and website or profile visits.
Remember that starting a retargeting campaign doesn’t mean targeting everyone visiting your website. This approach is not entirely effective.
Why?
Buyers visit different pages of your website for different reasons. Some may not want to buy at all. The pages they visit represent different buyer intents. The key is to align your Custom Ad Audiences with those intents.
For example, if you’re an e-commerce brand and someone comes to your site to buy skin care, segment them into Custom Audiences labeled “Skin Care” or “Beauty Products.”
4. Attract your existing audience
Acquiring more customers is not the only purpose of social media advertising. With a creative mindset, it can be a way to retain existing customers.
For example, there may be many people who have purchased or used your product in the past but haven’t repurchased in a while. Why not make a custom audience list of those buyers and reach out to them? This can also be an effective way to ask for feedback from your past customers.
5. Newsletter subscribers
You can also do a few things with a Custom Audience of newsletter subscribers. You can create lists of interested and uninterested subscribers. Create Custom Audiences based on these lists and serve different content to each group.
6. Use social listening tools
Social listening tools provide the analytics behind your social media performance and help you understand where you stand on social platforms.
You can then use relevant social media KPIs to strategically align your social media efforts and develop the optimal advertising strategy.
Explore platforms like Radarr to improve social media advertising and create better custom audiences with social listening.
Now build a custom audience for social media ads that convert!
Advertising on social media can quickly become costly, so you must target your ads to users who are more likely to convert. Custom Audience, therefore, provides an opportunity to target and segment potential customers with laser-like accuracy. With thousands of ways to reach your customers, you’ll never get tired of creating new custom audiences and watching them convert.
However, there are problems with such a wide range of customization options. Today it’s too complicated, and most marketers settle for demographic targeting or simple remarketing scripts. This is where you start exploring social listening tools like Radarr.
Radarr allows you to build audience intelligence, giving you the ‘accurate’ information to reach and engage your audience through your campaigns. Isn’t building audience intelligence on top of Custom Audiences a win-win situation?
Over the last decade, TikTok has become one of the most popular social media platforms. It is available in over 150 countries, has more than 1 billion users, and has been downloaded over 210 million times in the US alone.
That’s exactly why there has been an upsurge in how frequently brands and consumers are both using this channel to create content.
But the growing competition on TikTok means that the winning game is not just about creating content consistently.
It is about having a TikTok marketing strategy in place that will make the most of every little thing that the platform has to offer.
This article discusses one such small yet significant detail – TikTok fonts and how you can leverage them.
What are TikTok fonts?
TikTok fonts are nothing but different style options for adding text to your videos. There is a range of fonts to add different feels to your content and is quite important in improving the overall effect of your videos. TikTok offers five different fonts to its users to create and put out effective and engaging content.
What are the different types of TikTok fonts?
Let’s look at the different TikTok fonts in detail.
The Classic font: The TikTok Classic font is one of the simplest and most straightforward fonts you use on the platform. It is the first font option that comes when you are trying to add text to your video. It is a popular font option on the app and the font used here is the Proxima Nova – Semibold.
The Typewriter font: This is a sans-serif font and is a favorite among TikTok creators for its bold yet vintage style. You may see this commonly used by authors and creators who are into true crime and investigative content.
The Handwriting font: This TikTok font is aesthetically quite pleasing and can be used for adding titles as well as for adding emphasis to your content
The Neon font: This one comes with an all-caps style and has a background that mimics neon lights. Hence the name. It can be found in several TikTok videos and to be honest, is quite a fun TikTok font to use.
The Serif font: Again a classic, The TikTok Serif font has a decorative style and has decorative additions to the letter ends to give it a more distinctive feel.
Why are TikTok fonts important?
While it may seem like such a small detail, TikTok fonts are quite important and have quite a lot of benefits in adding style and emphasis to your videos. Here’s how TikTok fonts can impact your videos.
Clarity: Using the right TikTok font in your videos can bring about a lot of impact in that it allows users to get clarity on what the content is all about, even without any audio. It gives a rich video experience to your viewers and also increases engagement.
Accessibility: Adding text to your videos with the help of the right TikTok fonts allows your videos to reach millions of people and can even influence people who are hard of hearing. This increases the accessibility of your videos.
SEO: Adding subtitles to your TikTok videos can give you significant SEO benefits. You can add keywords to your videos, captions, and titles thereby increasing your chances of ranking on TikTok.
How to customize TikTok fonts?
The great thing about TikTok is that it allows you to customize the different fonts available so that you can elevate your videos and get better reach for them.
A great way to customize TikTok fonts is by using font generator tools to download some cool fonts and then use it in your videos and captions. You can get quite creative within the app and choose from different embellishments, font sizes, colors, and so much more to get your videos to stand out from the multitude of other TikTok videos you find on the platform.
You can highlight your text in different ways, select different levels of opacity and change the alignment of the text as per your requirements.
Best 5 TikTok font generator tools to get more views
TikTok font generators are great tools to customize different fonts and to add it to your videos to get them the attention they deserve.
Here are five different TikTok font generator tools you can use to easily customize and add stylish texts.
This is an amazing font generator tool that not only provides fun TikTok fonts but also allows you to choose from a wide range of emoticons, emojis, symbols, and smiley faces.
This tool provides you with dozens of unique fonts that may not be available on any other tool. It gives you a detailed guide on how to use different fonts to elevate your video content and make it more eloquent.
This particular tool is compatible with both Android and iOS devices. You can use this tool to personalize your text and create TikTok names with very fancy characters.
This font generator allows you to choose from a range of font styles that are commonly seen everywhere. The best part is that you can even convert your regular characters into fun mathematical alphanumeric symbols to add a little oomph to your videos.
If you want to add some fancy, cool styles to your TikTok videos, then this is the font generator for you. They are free and super easy to use and work brilliantly for different types of content. It is very safe to use and does not even require you to give a lot of personal information.
Conclusion
Creating enthralling TikTok videos is one of the best ways to reach out and engage your target audience.
But, in order to gauge how effective your content is, it is critical to continually measure the performance of your videos and then optimize them accordingly.
A social intelligence tool like Radarr is your best bet when it comes to enhancing your TikTok videos. It allows you to gather highly actionable insights and bring it all together into a single dashboard so that it is easy for you to track and analyze your content performance.
Interested to know how Radarr can help you better your TikTok content performance?
Here’s an in-depth analysis of Gymshark’s social media strategy for marketing and what B2C brands can learn from it.
Gymshark is the fastest-growing company in fitness apparel globally, loved by celebrities, athletes, fitness icons and regular gym enthusiasts. But what makes Gymshark so popular is its functional sportswear which wicks sweat, is flexible and durable. And, of course, it looks great.
But that’s not the only thing that helps Gymshark keep going. It also has a highly active and engaged audience on various social media platforms.
Let’s take a closer look at Gymshark’s social media marketing strategy across various channels.
Gymshark’s Social Media Strategy
Gymshark uses social media platforms to spread the needed awareness. Be it Instagram, YouTube, Pinterest, Facebook, and Tik Tok it uses these platforms to build brand awareness and customer retention in the fitness industry.
Gymshark on Instagram
If you look at Gymshark’s Instagram account, you’ll see that the page is filled with fitness enthusiasts wearing Gymshark clothing and busy lifting weights, using treadmills, or working out.
The brand regularly posts video content on its Instagram account. Isn’t that the best way to keep your audience in 2023? These videos include training tips, motivational content, infotainment, and more.
Apart from that, Gymshark also promotes its products through influencer marketing. We all know that influencer marketing is a great opportunity to boost your reputation, build social proof and trust within the audience to sell your products. When audiences see their favorite social media influencers wearing Gymshark products, they are more likely to buy.
Many B2C companies believe that hashtags are no longer important in its marketing strategy. But it’s not entirely true. Using branded hashtags still plays an important role in increasing engagement & brand awareness, especially on social media channels like Instagram. Gymshark uses #gymshark on all Instagram posts to help people discover its brand organically and drive traffic.
Takeaways:
Leverage influencer marketing for brand awareness to drive positive brand image and customer acquisition.
Use brand hashtags on Instagram to increase engagement and brand awareness.
Focus more on Instagram video content as it helps your brand stay ahead of the curve.
Gymshark on Twitter
The online world is filled with endless content, and it can be difficult for a B2C brand to stand out. Adding humor to your content can help you differentiate and grab your target audience’s attention.
Take a look at Gymshark’s Twitter account. The page is full of memes and one-liners. The brand uses popular meme formats to create content around its brand and drive engagement.
Not just that the brand also engages with the audience by asking them questions and engaging in conversations that any fitness enthusiast or gym go-er would relate to.
Even though the brand uses Twitter to advertise its offers and promotions, it avoids using normal marketing language. Check out this Twitter post where the brand announced a 60% off deal with no marketing fluff or excessive promotional content. We loved this strategy.
Your relationship with customers doesn’t end at a transaction. Customer retention is the key to growing your B2C business in 2023 and beyond. Hence, it’s important to make your customers feel valued. Thus, Gymshark has made sure to reply to customer comments, thank them from time to time, and answer its queries instantly.
Takeaways:
Remember, customers are people, after all. Unleash your creativity and make your B2C content more engaging.
Twitter is a great platform to connect with your audience and answer queries.
Start delivering valuable content to redirect traffic to your offers.
Gymshark on Facebook
Gymshark’s Facebook marketing strategy is all about engagement and community building.
The brand uses Facebook’s familiar meme format, which includes multiple “options” and asks followers to react. This is a smart way to drive engagement and get to know your audience better. If your business isn’t doing enough to retain customers, 54% would consider leaving you.
Unlike many other B2C brands, Gymshark doesn’t focus on promoting products on Facebook but posts content relevant to its audience.
For example, check out this post where the brand created content about “different types of people between sets.” Many of you regular gym go-ers may now know someone who can relate to it or tag them in the post to increase engagement.
To keep its audience motivated, the brand posts videos related to workout regimes, tips, tricks, etc.,
Meme sharing isn’t the only engagement strategy the brand uses on Facebook. It also seeks answers from customers by creating questions such as “Name a Gymshark collection that starts with A.” This is a great way to help people discover your branded products and keep customers engaged.
Best of all, the brand leverages the “Facebook Shops” feature to boost its online sales.
For those who don’t know, this feature allows you to create a mobile-friendly Facebook or Instagram-powered online store to showcase your collection of products and items.
Gymshark has used Facebook Shops to promote its fitness apparel. You can also create a similar online store for your eCommerce brand.
Takeaways:
Use Facebook to keep customers engaged, develop customer loyalty and collect valuable customer information.
Experiment with different content formats (memes, static images, videos) on Facebook.
Use Facebook Shops to boost your social media-driven sales.
Gymshark on Linkedin
Linkedin is a goldmine for all companies. They can use the platform to target customers, key decision-makers, and influencers.
Gymshark understands that Linkedin is more of a professional platform when compared to Instagram and Facebook. Hence, the brand has used Linkedin to build brand awareness, strengthen relationships with its connections, and boost customer loyalty and trust.
It’s important to recognize that your company’s employment practices can shape brand perceptions just as much as traditional marketing efforts. That’s why Gymshark is quick to post content that shows how they value its employees.
For example, in this post, the brand talks about how it offers “shit days” that allow employees to take time out of their regular jobs to give back.
When customers see how your brand values employees, it further helps build trust and loyalty.
Linkedin is a great platform to share behind-the-scenes, make big announcements, or celebrate your achievements.
Gymshark keeps posting content highlighting its wins, like opening a new flagship store, hitting a certain milestone, or raising awareness through events.
Gymshark further uses Linkedin to celebrate its employees. Publicly celebrating your employees makes them feel appreciated and valued. This motivates them, improves their morale, and develops a sense of loyalty toward your company.
The best way to boost engagement on Linkedin is to leverage features like Linkedin polls. You can use this feature to ask questions, seek feedback, or brainstorm new content ideas.
Takeaways:
Leverage your employees as brand advocates to help increase your reach on Linkedin. This, in turn, increases brand visibility and sets you on the path to building or improving your brand image.
Use Linkedin polls to boost engagement.
Promote company events and the behind-the-scenes on Linkedin to help humanize your brand and make customers feel connected.
Gymshark on YouTube
Gymshark doesn’t try to sell directly to its followers through intrusive promotions. Instead, they focus on motivational and educational content ( mantras and workout videos) featuring Gymshark athletes and apparel. The brand’s focus on workouts and motivation also extends to its YouTube channel.
Instead of promotion, education and entertainment remain the cornerstones of Gymshark’s YouTube videos.
Gymshark knows that audiences love digestible content they can consume on the go. Thus the brand’s YouTube strategy is to leverage YouTube shorts to promote a mix of content such as workout tips, fun fitness moments, and recipes.
We’ve discussed the importance of YouTube playlists in our previous blogs. But many brands aren’t still aware of this feature. If you want to group related videos and make it easy for users to find what they’re looking for based on the topic, you should create playlists on your YouTube channel.
For instance, Gymshark has created different playlists such as behind-the-scenes, motivation, fitness challenges, and workout tips. To get started, look for ways to categorize YouTube videos into playlists for your B2C brand.
Takeaways:
Write engaging, must-see titles for YouTube videos
Create playlists to organize your YouTube content
Leverage YouTube shorts to make the best of short video content and keep your audience engaged.
Gymshark on Reddit
Most B2C companies continue to market on all other social media platforms except Reddit. The reason is that they still don’t know how to use the platform for its marketing needs.
Reddit, the most underrated social media platform, offers a great opportunity to increase customer engagement, build an online community, and see what people say about your brand.
One of the ways Gymshark uses Reddit is to find out what everyone has to say about its brand. Now, why is it important? One, if you come across positive discussions, you can share them across other social media channels, and if you come across constructive feedback, you should consider working on it.
To measure human emotions behind online conversations check out Radarr!
Understanding your customers’ needs is very important. Here, Gymshark uses platforms like Reddit to discover the most popular products and decide whether to continue selling them.
For example, in this post, a Reddit user mentions that Oynx 1.0-3.0 was the best Gymshark collection and whether they still make clothes like that. Gymshark can now use this to consider whether to continue producing this particular fitness apparel.
Reddit is also a great platform for collecting customer reviews and feedback.
For instance, a customer has shared a review about a Gymshark G66 top that didn’t fit her. Gymshark can now ask support executives to reach out to the customer and help her with the item. This will not only boost customer trust but also spread word of mouth.
Takeaways:
Engage in social listening to see what people say about your brand on Reddit.
Use Reddit to collect customer reviews or feedback.
Reddit is a great place to offer customer support and build a strong brand image.
It’s time to optimize your social media marketing strategy
Gymshark’s social media strategy makes it clear that it puts community at the heart of what it does. The brand tries to create posts that are engaging and relatable to its target audience. Rather than posting the same content, the brand keeps experimenting with different content formats across channels.
Social media has helped Gymshark hit major milestones and become everyone’s favorite fitness brand. But it is able to achieve all this by understanding its audience, and keeping up with industry trends.
If you’re also looking to create a winning social media strategy for your B2C brand you should start by knowing your audience better and keeping track of what your audience has to say about you. It’s where you should leverage the social media listening and monitoring app Radarr.